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This article examines how the balanced scorecard improves strategic management and economic potential, suggesting its role in sustainability and digital transformation.
This article examines the theoretical and practical aspects of using the Balanced Scorecard (BSC) as an effective tool for the strategic management of an enterprise’s economic potential in the context of globalization, digital transformation, and increasing competition. The relevance of applying the Balanced Scorecard (BSC) in modern strategic management is substantiated, particularly due to its ability to combine financial and non-financial indicators, support sustainable development, strategic flexibility, and competitiveness. An analysis of recent international and domestic studies on the evolution of the BSC conception, its integration with ESG, KPI, GRI approaches, digital innovations, and sustainable development has been carried out. Based on a logical-structural approach, the relationship between the four perspectives of the Balanced Scorecard (finance, customers, internal processes, and learning and growth) and the structural components of economic potential (resources, innovation, human resources, market, and management) has been defined. A strategic map and a logical model have been proposed to visualize the cause-and-effect relationships between management goals and the perspectives of the Balanced Scorecard. The research methodology involves stages of theoretical analysis, establishing strategic interconnections, and modeling an integrated system for managing enterprise resources. It is determined that the Balanced Scorecard acts not only as a tool for assessing effectiveness but also as a mechanism for forming, developing, and mobilizing the enterprise’s economic potential. Key implementation mechanisms have been clarified as follows: integration of strategic and operational management, multidimensional assessment of results, personnel motivation, and information support for decision-making. The results of the study confirm that the Balanced Scorecard (BSC) contributes to achieving the strategic goals of the enterprise, enhancing its adaptability and resilience in a dynamic environment. Future research perspectives include the development of industry-specific BSC models, integration of digital technologies, artificial intelligence, and assessing the impact on strategic resilience and efficiency in times of instability. It has been concluded that the BSC is a significant universal management tool for the holistic management of the economic potential of enterprises across various sectors in the long term.
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Mushnykova et al. (2025) studied this question.
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