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August 11, 2025International Journal of Environmental SciencesOpen Access

Patient Satisfaction with Dental Services in a Tertiary Hospital in Riyadh, Saudi Arabia: A Cross-Sectional Study

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Authors

SASarah Saad AlajmiNANorah M. AlfaifiFAFaisal M. Alsonbul

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Overview

Cross-sectional analysis of patient satisfaction reveals key demographic and service-related factors in a tertiary hospital setting.

Key Points

  • Patients at the tertiary hospital reported high satisfaction levels, particularly with professionalism (mean = 4.6) and technical quality (4.5).
  • Satisfaction was significantly linked to demographic factors like age (p = 0.032) and education level (p = 0.045), but not gender (p = 0.210).
  • A cross-sectional survey involving 312 patients utilized a validated Likert scale questionnaire to assess satisfaction across eight domains.
  • Improvements targeting waiting times and administrative efficiency may enhance overall patient experiences and satisfaction levels.

Cite This Study

Alajmi et al. (2025) studied this question.

synapsesocial.com/papers/68af495fad7bf08b1ead5970https://doi.org/10.64252/w588j591
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Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1Assessment of Patient Satisfaction Levels and Determinants in Outpatient Clinics of Ministry of Health Tertiary Hospitals in Saudi Arabia: A Survey Analysis2026
  2. 2Assessment of Patient Satisfaction Regarding Clinic Visits in Riyadh, Kingdom of Saudi Arabia: A Cross-Sectional Study2024 · 2 citations
  3. 3Key factors influencing patient satisfaction in the emergency department of a tertiary hospital in Saudi Arabia: a cross-sectional study2026
  4. 4Inpatient Satisfaction with the Quality of Services in Rehabilitation Hospital at Saudi Arabia: A retrospective study2024
  5. 5Assessment of patients' satisfaction with dental care at Umm Al-Qura University dental teaching hospital2026