Documentary review reveals big data enhances operational efficiency in companies, suggesting regulatory improvements needed.
This study examined the influence of Big Data use on strategic decision-making in Colombian companies, based on a documentary review of academic literature, institutional reports, and business cases. The analysis identified how Big Data has become a strategic resource for improving operational efficiency, anticipating trends, and supporting data-driven decisions. The findings showed that, although large organizations have made progress in its adoption, significant gaps persist in MSMEs, particularly in areas such as access to technology, digital talent development, and an organizational culture oriented toward data analytics. Furthermore, ethical and regulatory challenges related to data governance were recognized. The conclusion was that Big Data represents not only a technological tool but a transformative capability that redefines business management in Colombia. To harness its potential, it is necessary to strengthen the regulatory environment, close digital gaps, and foster data analytics literacy.
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Ortiz et al. (2025) studied this question.
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