Quantitative analysis finds organizational commitment and HR audits enhance employee performance in pharmacy, suggesting effective HR strategies.
This study explores the influence of human resource audits and organizational commitment on employee performance in the pharmaceutical retail sector, specifically at Kimia Farma Apotek Unit Bisnis Jember. Using a quantitative approach with a causal associative design, the research examines how HR audits, which systematically assess HR practices, and organizational commitment, which reflects employees' emotional attachment to their organization, contribute to improving employee performance. The study finds that both HR audits and organizational commitment positively affect employee performance, with organizational commitment showing a stronger impact. Data were collected from employees using structured questionnaires, and the analysis was conducted using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate that organizations with well-implemented HR audits and a strong sense of employee commitment achieve better performance outcomes. These findings emphasize the importance of integrating systematic HR evaluations and fostering emotional bonds with employees to optimize workforce effectiveness. Future research could investigate additional factors influencing performance, such as job satisfaction, and extend the study to other regions or sectors to validate these results.
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Jailani et al. (2025) studied this question.
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