Development and Application of a Street Furniture Design Evaluation Framework: Empirical Evidence from the Yangzhou Ecological Science and Technology New Town

With the advancement of refined urban governance and the construction of high-quality public spaces, street furniture design and usage face multiple challenges, including insufficient public participation and a neglect of actual user experience. These issues highlight the urgent need to establish a scientifically grounded user evaluation framework to inform design practices. This study focuses on Yangzhou Ecological Science and Technology New Town and, drawing on field investigation, grounded theory, and the Delphi method, develops a street furniture design evaluation framework encompassing three core dimensions: planning and configuration, environmental coordination, and operational management. Building on this framework, the Analytic Hierarchy Process and Fuzzy Comprehensive Evaluation method are employed to conduct a holistic assessment of the street furniture and to identify critical design deficiencies. The results demonstrate that the proposed framework effectively identifies the strengths and weaknesses of street furniture and provides robust support for formulating targeted optimization strategies. The results reveal significant variations in the perceived importance of design factors among different user groups. Residents primarily emphasize practicality and convenience in daily use. Tourists value aesthetic expression and cultural resonance, whereas government officials focus on construction standardization and maintenance efficiency. In terms of satisfaction, all three groups reported relatively low scores, with the ranking as follows: “planning and configuration” > “management and operations” > “environmental coordination.” Based on these findings, the study proposes targeted design guidelines for future practice. The evaluation framework has been adopted by local authorities, incorporated into official street furniture design guidelines, and implemented in pilot projects—demonstrating its practical applicability and value. This research contributes to the theoretical advancement of street furniture design and provides empirical and methodological support for applications in other emerging urban areas and new town developments.