Communication Breakdowns in Interpersonal Settings: An Experiential Application of a Process-Based Model

This paper presents an experiential exercise based on a process-based communication model. The communication model is presented in moderate detail to provide the theoretical background for this exercise. Target audience and exercise objectives are provided as well as complete instructions for executing and processing the exercise. The paper also reports some of the reactions of students to the exercise. Essentially everything an instructor needs to teach and demonstrate the model and facilitate student learning using this exercise is provided.