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September 5, 2025Journal of Management and Business ReviewOpen Access

Analysis of Quality Attributes and Household Type Moderation on Attitudes and Intentions to Reuse Online Food Delivery Applications

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Authors

IWIra Puspa WarnidaUniversity of IndonesiaRARifelly Dewi AstutiUniversity of Indonesia

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Implication

Analysis reveals how application-related attributes and household composition impact consumer behavior in Indonesia.

Key Points

  • Perceived value is significantly influenced by design, trustworthiness, and personalization, and affects user intentions.
  • The study found that convenience, food variety, and reviews negatively impact perceived value in food delivery apps.
  • Moderation analysis shows varying effects of app attributes based on household type, highlighting important consumer behavior trends.
  • Data was collected from 536 respondents using structural equation modelling to analyze relationships between the variables.

Cite This Study

Warnida et al. (2025) studied this question.

synapsesocial.com/papers/68bb46a86d6d5674bccfe212https://doi.org/10.34149/jmbr.v22i2.637
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Also Consider

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  4. 4Analisis Faktor Convenience, Design, Trustworthiness, Price dan Various Food Choices Terhadap Intention To Continously Use Melalui Perceived Value dan Attitude Towards Food Delivery Apps pada Pelanggan Gofood di Manado2024
  5. 5Sustainable entrepreneurship through customer satisfaction and reuse intention of online food delivery applications: insights from China2024 · 7 citations