Synapse
⌘+K
Synapse
PulseExploreClubsResearchersJournals
Instagram
HomeClubsExplore
September 5, 2025Open Access

Factors Influencing the Intention to Use Digital Banking Services among Consumers in Perak, Malaysia

View Full Paper
Ask AI
Bookmark
Share

Authors

MLMin‐Sang LeeLCLe Yi Chai

Discussion

Loading...

Member takes

Overview

Study reveals perceived ease of use and usefulness drive digital banking uptake in Perak, suggesting key areas for provider focus.

Key Points

  • Perceived ease of use significantly influences the intention to adopt digital banking, resulting in higher user engagement.
  • A total of 150 questionnaires were surveyed among consumers, indicating adoption challenges in Malaysia compared to other countries.
  • Analysis used the Technology Acceptance Model and Planned Behaviour Theory to identify predictors of digital banking acceptance.
  • Providers should emphasize user-friendly features and tangible benefits to enhance digital banking adoption among consumers.

Cite This Study

Lee et al. (2025) studied this question.

synapsesocial.com/papers/68bb46b56d6d5674bccfe64ahttps://doi.org/10.37934/jarmm.2.1.113
View Full Paper
Ask AI
Bookmark
Share

Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1What Drives the Intention to Adopt Digital Banking in Malaysia?2024 · 1 citations
  2. 2Factors Affecting the Intention to Use Digital Banking2024 · 5 citations
  3. 3Factors Influencing Intention to Accept Digital Banks Among Generation Z in Malaysia2024 · 1 citations
  4. 4Determining Factors of Behavioral Intention to Adopt Digital Banking: A Pilot Study on Youngsters in Malaysia2025
  5. 5Examining the Factors Driving Digital Banking Adoption in Indonesia: A Modified Technology Acceptance Model Approach2024 · 1 citations