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Sustainability, Artificial Intelligence and Human Capital: Converging Paths for the Future of Management Control Systems

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Management control systems need to adapt to include sustainability metrics and ethical considerations related to artificial intelligence.
The integration of human capital is essential for effectively merging technological innovation with sustainability goals.
Sustainability encourages a comprehensive view of performance that includes social and environmental dimensions alongside economic results.
Artificial intelligence is transforming business processes, presenting both opportunities and challenges for management control systems.

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Observational analysis shows how sustainability and AI shape management control systems, highlighting human capital's crucial role.

Marco Montemari (2025) studied this question.

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