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September 5, 2025Journal of Management Small and Medium Enterprises (SMEs)Open Access

A Comprehensive Evaluation of Digital Transformation Across Multiple Business Functions in South African Smmes: Insights Post-Covid-19

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Authors

NKNomfundo Gladys KhozaWMWalter Mthuthuzeli Mkosana

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Overview

This systematic review assesses digital transformation in SMMEs, highlighting challenges and strategies post-COVID-19.

Key Points

  • Digital transformation significantly reshaped business functions in South African SMMEs post-COVID-19, driving competitiveness.
  • The review incorporated articles from 2019 to 2024, focusing on challenges like digital skills gaps and infrastructure constraints.
  • The methodology employed a systematic literature review using the PRISMA framework to analyze relevant studies.
  • Targeted interventions are needed to help SMMEs leverage technology effectively, indicating a crucial need for strategic support.

Cite This Study

Khoza et al. (2025) studied this question.

synapsesocial.com/papers/68bb4def6d6d5674bcd01e16https://doi.org/10.35508/jom.v18i2.20824
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