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Digital Transformation in Government Public Relations: A Strategic Information System Framework for Governance and Transparency in the Riau Provincial Government of Indonesia

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Case study evaluates public relations information system in Riau provincial government, suggesting improvements in governance and transparency.

Manual processes delay information delivery, limiting strategic public relations roles.
Project aligns with e-government objectives using the Ward and Peppard strategic planning framework.
Proposed system enhances citizen-oriented interactions through improved transparency and data-driven decision making.
Success relies on enhancing technological literacy and ensuring robust cybersecurity measures.

Vitriani et al. (2025) studied this question.

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Case study evaluates public relations information system in Riau provincial government, suggesting improvements in governance and transparency.