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September 10, 2025Decision Science LettersOpen Access

The influence of hybrid working through readiness for change on sustainable performance management in the service sector in ASEAN

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Authors

MPManahan Budiarto PandjaitanMKMoh. KhusainiMAM.F. Aminuddin

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Overview

Quantitative analysis shows hybrid working enhances readiness for change and sustainable performance in the ASEAN service sector.

Key Points

  • Higher readiness for change leads to improved sustainable performance management in ASEAN's service sector.
  • Hybrid working significantly impacts employee engagement and organizational adaptability, enhancing performance metrics.
  • A quantitative path analysis involving 385 respondents was conducted using SmartPLS to understand these dynamics.
  • Organizational agility and continuous learning are crucial for adapting to new strategies in a changing business environment.

Cite This Study

Pandjaitan et al. (2025) studied this question.

synapsesocial.com/papers/68c1954e9b7b07f3a0618ba9https://doi.org/10.5267/j.dsl.2025.7.003
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