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Gender and Generational Influences on Emotional Intelligence among Bank Employees

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This observational analysis shows gender and age differences in emotional intelligence among bank employees, suggesting tailored training programs.

Employees demonstrated medium levels of emotional intelligence, with females showing higher scores in motivation and relationship management.
The study's sample comprised 350 bank employees from Himachal Pradesh, revealing notable gender and age-related differences in emotional intelligence.
Using a structured questionnaire and statistical tests, the research found a significant correlation between age and increasing emotional intelligence, especially in empathy.
These findings highlight the importance of age and gender-sensitive training programs in banking institutions for emotional intelligence development.

Kaushal et al. (2025) studied this question.

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This observational analysis shows gender and age differences in emotional intelligence among bank employees, suggesting tailored training programs.