Emotional Intelligence and Its Relationship With Job Performance Among Imams of the Religious Corps of the Malaysian Armed Forces (Kagat)

This study examines the relationship between emotional intelligence and job performance among religious officers (Imams) of the Malaysian Armed Forces Religious Corps (KAGAT) serving at mosques and suraus within the Malaysian Armed Forces (ATM). A quantitative approach was employed using a cross-sectional survey design, involving 423 respondents selected through purposive sampling. Data were collected via a validated and reliable questionnaire, and analysed using the Partial Least Squares Structural Equation Modeling (PLS-SEM) technique. Findings revealed a positive and statistically significant relationship between emotional intelligence and job performance (β = 0.769; t > 20.097). The R² value of 0.688 indicates that 68.8% of the variance in job performance is explained by emotional intelligence. Although the relationship is stable and consistent, its moderate strength suggests the presence of other contributing factors influencing job performance. The practical implication of this study highlights the need for structured self-development programmes that focus on emotional intelligence elements such as self-awareness, empathy, and emotional regulation among KAGAT Imams. These initiatives are essential to enhance the effectiveness of their roles within the challenging and complex military environment.