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September 10, 2025Multidisciplinary Reviews

Compelled to contribute: The unseen pressure behind extra-role behavior

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Authors

SCSaurabh ChoudharyInstitute of Management TechnologyJCJaya ChitranshiSymbiosis International University

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Implication

Literature review reveals compulsory citizenship behaviour enhances performance in workplaces, suggesting cultural and leadership influences.

Key Points

  • Compulsory citizenship behaviour enhances workplace performance and organisational commitment, while causing work-life balance challenges.
  • Findings show that CCB impacts job-related stress, burnout, and strain, indicating a need for effective interventions.
  • Systematic review identified nine categories of CCB, linking it to organisational culture and social support factors.
  • Research highlights the importance of building emotional resilience to mitigate the adverse effects of CCB on employees.

Cite This Study

Choudhary et al. (2025) studied this question.

synapsesocial.com/papers/68c1b19354b1d3bfb60e8d14https://doi.org/10.31893/multirev.2026011
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Also Consider

Synapse has enriched 4 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1Going the extra mile: Cultivating and managing employee citizenship behavior2003 · 396 citations
  2. 2Job demands, job resources, and their relationship with burnout and engagement: a multi‐sample study2004 · 9,290 citations
  3. 3The job demands-resources model of burnout.2001 · 1,405 citations
  4. 4The Moderating Effects of Trust and Felt Trust on the Nonlinear Relationship Between Compulsory Citizenship Behavior and Counterproductive Work Behavior2023 · 13 citations