Communication Adaptation Model and Self Concept of Students Experiencing Anxiety in Communication in Sari Mutiara University of Indonesia

This study aims to examine how students with communication anxiety adjust their communication behavior in a diverse academic environment and the role of self-concept in this adaptation process. Using a qualitative approach with a constructivist paradigm, data were collected through observations, in-depth interviews, and documentation involving first- and second-year students showing signs of communication anxiety. The findings reveal that students tend to form homogeneous social groups based on regional origin as a coping strategy and exhibit passive communication behavior. Self-concept plays a significant role, where students with a positive self-concept are more capable of adapting and experience lower levels of anxiety. This research developed a communication adaptation model that integrates self-concept and interpersonal strategies, offering both theoretical and practical contributions to the development of orientation programs and inclusive learning strategies.