Survey reveals affect-based trust drives successor commitment in family businesses, suggesting key management strategies.
This study investigates the relationship between trust and commitment between predecessor and successor generations in family businesses. Using a survey of 203 successors, the research examines how different dimensions of trust—affect-based, cognition-based, and interpersonal—shape successor commitment. The findings reveal that only affect-based trust significantly influences all forms of successor commitment, including affective, normative, calculative, and imperative commitment. In contrast, cognition-based trust and interpersonal trust do not exhibit a significant impact. These results suggest that emotional validation and recognition from the predecessor generation play a critical role in fostering successor commitment. Managing intergenerational trust—particularly affect-based trust—effectively can enhance successor engagement and support the long-term continuity of family businesses.
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Saputra et al. (2025) studied this question.
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