Enhancing product design with digital twins: framework and application in an industry case study

Products need to be developed faster and more efficiently, which is why companies are seeking to leverage the benefits of digitalization. A current trend is the digital twin (DT), which offers many advantages but also involves high development efforts. Research has addressed the use of the DT along the product life cycle (PLC) to compensate for the development effort, but these approaches are often imprecise and not directly applicable in industry. This paper therefore describes how the individual components of the DT can be utilized along the PLC beyond the manufacturing and use phase with a focus on product design. The resulting framework is then illustrated using a case study of a product service system. This article aims to facilitate the use of the DT in industry to improve product design across product generations.