Leveraging Employee Digital Skills to Accelerate Digital Transformation and Achieve Organization Competitive Advantage

Digital transformation in education has become an urgent necessity in the post-COVID-19 era, as remote learning accelerated large-scale technology adoption. Yet, digital skill gaps among education employees remain a critical barrier, particularly in Indonesia with its limited infrastructure. This study aims to assess the digital skills of 824 employees in XYZ Educational Organization, spanning early childhood to senior high school levels. Using an adapted UNESCO Global Framework of Reference on Digital Literacy Skills, five core competencies are measured. Data were collected via surveys and analyzed to identify gaps across educational levels. The findings are expected to provide milestone-based recommendations to accelerate multi-level digital transformation, improve collaboration, enhance data management efficiency, strengthen cybersecurity, and boost school competitiveness in the digital era.