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September 12, 2025International Journal of Health Policy and ManagementOpen Access

A Systematic Review of Lean Implementation in Hospitals: Impact on Efficiency, Quality, Cost, and Satisfaction

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Authors

JWJingjing WangHLHui LvMCMingxin Chen

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Overview

Systematic review evaluates lean healthcare's effects on efficiency and satisfaction in hospitals, highlighting key improvements.

Key Points

  • Lean implementation significantly enhances efficiency in hospitals, decreasing waiting times and length of stay for patients.
  • Quality improvements were reported across various indicators, notably reducing 30-day readmission rates and enhancing patient counseling.
  • Cost reductions associated with lean practices often focused on lowering operating costs, demonstrating effective financial management in hospitals.
  • Satisfaction metrics showed notable improvements, with key indicators being HCAHPS scores and nurse satisfaction levels.

Cite This Study

Wang et al. (2025) studied this question.

synapsesocial.com/papers/68d44b3031b076d99fa548fehttps://doi.org/10.34172/ijhpm.8974
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