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June 6, 2026International Journal for Quality in Health CareOpen Access

The outcomes of Lean management in a large academic hospital in Finland in 2018–2023: a qualitative study

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Authors

IHIrmeli HirveläERElina ReponenMJMervi Javanainen

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Overview

Qualitative study explores the long-term effects of Lean management in a hospital, indicating improved operations and care.

Key Points

  • This study aims to understand the long-term effects of Lean management in healthcare settings.
  • Conducted qualitative case study at Helsinki University Hospital.
  • Interviews with fourteen healthcare leaders across three sectors.
  • Analysis of interview data using qualitative and quantitative content analysis.
  • Leaders reported enhanced organizational effectiveness, improved staff retention, and patient-centred care.
  • Patients experienced better access to care and increased safety in treatment.
  • Staff showed increased work satisfaction, commitment, and ethical behavior.

Cite This Study

Hirvelä et al. (2026) studied this question.

synapsesocial.com/papers/6a23b9ca71a5da9775e758f1https://doi.org/10.1093/intqhc/mzag079
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