The Importance of Fairness in Building Officer Identity and Retention

This study used survey data collected from 298 Canadian police officers to examine the factors contributing to the potential attachments officers form with their roles as police officers and/or as members of a specific police service. The findings suggest that when officers perceive fair treatment and experience psychological safety in the workplace, they are more likely to identify with their organizations and their roles as police officers. However, female officers reported feeling less safe when raising concerns or seeking support, which in turn contributed to lower levels of organizational and professionalidentification. When key policies and practices - such as those related to promotion, career development, and rewards or discipline - are implemented fairly, and officers feel safe enough to speak up, police services are more likely to see increased organizational commitment, greater team effort, and reduced turnover. Fair practices and psychologically safe environments not only strengthen officer engagement but also enhance team performance and retention.