Synapse
⌘+K
Synapse
PulseExploreClubsResearchersJournals
Instagram
HomeClubsExplore
September 17, 2025Finance International Journal of Management Finance

Tourist Satisfaction: The Role of Tour Guide Competence in Destination Management

View Full Paper
Ask AI
Bookmark
Share

Authors

KKK. KurniawanRKRiski Putri KusumaningsihSHS. H. Hengky

Discussion

Loading...

Member takes

Overview

Survey data shows a positive link between tour guide competence and tourist satisfaction, suggesting improvements for destination management.

Key Points

  • Higher tour guide competence significantly increases tourist satisfaction in destination management.
  • Increased communication competence and cultural knowledge correlate directly with higher tourist satisfaction.
  • This cross-sectional survey involved 100 domestic and international tourists to analyze satisfaction metrics.
  • Improving tour guide professionalism could enhance the overall experience for tourists and benefit destination managers.

Cite This Study

Kurniawan et al. (2025) studied this question.

synapsesocial.com/papers/68d45e4431b076d99fa5e1dfhttps://doi.org/10.62017/finance.v2i3.132
View Full Paper
Ask AI
Bookmark
Share

Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1Is the Tour Guide’s Competency Important to Increase Tourist Satisfaction?2024
  2. 2The role of tour guide competency in the cultural tour experience: the case of Cappadocia2024 · 7 citations
  3. 3Unlocking the secrets of destination competitiveness: a new tool to measure tourist satisfaction at the destination level2025
  4. 4Tour Guide Performance: An Analysis of English Mastery by Sikka’s Tour Guide2024
  5. 5The dynamic trio: The relationship between passion, perseverance and job satisfaction2024