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November 14, 2025Management Decision

Unlocking the secrets of destination competitiveness: a new tool to measure tourist satisfaction at the destination level

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Authors

VCValentina Della CorteCCClelia CascellaETEnrico Di Taranto

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Overview

Analysis reveals significant factors affecting tourist satisfaction and expectations in destination competitiveness.

Key Points

  • Tourist satisfaction influences destination competitiveness and revisits, enhancing economic impact.
  • Findings indicate notable variations in satisfaction among sociodemographic groups, informing destination strategies.
  • Assessment using a theoretical model of six As captures diverse aspects of tourist satisfaction effectively.
  • Highlights the necessity for data-informed decision-making to improve the tourism offering at destinations.

Cite This Study

Corte et al. (2025) studied this question.

synapsesocial.com/papers/692519b4c0ce034ddc3545eehttps://doi.org/10.1108/md-05-2025-1289
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  5. 5Towards Sustainable Tourism Design: What Drives Tourist Loyalty? A Structural Equation Modeling Approach to a Tourist Experience Evaluation Scale2026 · 1 citations