Survey examines AI use, benefits, and risks in human resource management across Indian enterprises, suggesting caution concerning data privacy and bias.
This survey-based study examines the adoption, use cases, benefits, and risks of artificial intelligence (AI) across human resource management (HRM) functions in India. Using responses from 412 HR leaders spanning mixed industries and mid-to-large enterprises, we find strong momentum in AI-augmented recruitment, HR analytics, and learning & development, alongside measured caution regarding data privacy, bias, and explainability. We provide descriptive statistics, two figures on adoption and perceived risks, and practical recommendations for Indian HR leaders to achieve responsible and value-accretive AI at scale.
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Deota et al. (2025) studied this question.
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