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September 17, 2025Open Access

The Application of Artificial Intelligence in Human Resource Management: Evidence from Mid-to-Large Indian Enterprises

Key Points

Strong momentum in AI adoption is observed in recruitment and HR analytics, with significant usage in learning and development as well.
The study utilized responses from 412 HR leaders in mixed industries, indicating both enthusiasm and caution regarding AI implementation.
Key concerns include data privacy, bias in decision-making processes, and the need for explainability in AI applications.
Practical recommendations are outlined for HR leaders to implement responsible AI practices while maximizing value.

Abstract

This survey-based study examines the adoption, use cases, benefits, and risks of artificial intelligence (AI) across human resource management (HRM) functions in India. Using responses from 412 HR leaders spanning mixed industries and mid-to-large enterprises, we find strong momentum in AI-augmented recruitment, HR analytics, and learning & development, alongside measured caution regarding data privacy, bias, and explainability. We provide descriptive statistics, two figures on adoption and perceived risks, and practical recommendations for Indian HR leaders to achieve responsible and value-accretive AI at scale.

The Application of Artificial Intelligence in Human Resource Management: Evidence from Mid-to-Large Indian Enterprises

Key Points

Abstract

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