This study demonstrates discrepancies in results between human researchers and ChatGPT using thematic analysis in refugee contexts, highlighting the need for culturally responsive approaches.
This study explores the concordance and discordance between human researchers and ChatGPT in conducting Interpretative Phenomenological Analysis (IPA) using an interview transcript with a refugee resettling in the United States. Findings revealed both alignment and discrepancies between ChatGPT and human researchers; while ChatGPT effectively identified themes and coding structures with interpretative depth and reflective engagement, it occasionally struggled to capture implicit meanings, particularly in narrative continuity and cultural-contextual analysis. These challenges were evident in its misinterpretation of past and present events, difficulty in recognizing nuanced associations, and tendency to adopt a deficit-based lens in certain analyses. Findings are discussed considering the emergent AI research literature, with attention to culturally responsive and anti-oppressive research practices with historically marginalized populations.
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Shin et al. (2025) studied this question.
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