September 19, 2025Academia Open

Optimizing Passenger Service Administration Through Facility and Resource Improvement

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Regulatory compliance and adequate human resources enhance service smoothness at airports.
Limited check-in counters and underdeveloped facilities hinder effective passenger service management.
Infrastructure optimization is crucial for improving service quality and user satisfaction in air transportation.
Facility and technology improvements are essential for competitiveness in public transportation services.

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Implication

Descriptive qualitative analysis identifies key enablers and obstacles in passenger service administration, indicating a need for infrastructure improvements.

Cite This Study

Jailani et al. (2025) studied this question.

synapsesocial.com/papers/68d466b531b076d99fa6553f https://doi.org/10.21070/acopen.10.2025.11408

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Implication

Descriptive qualitative analysis identifies key enablers and obstacles in passenger service administration, indicating a need for infrastructure improvements.

Optimizing Passenger Service Administration Through Facility and Resource Improvement

Key Points

Discussion

Implication

Cite This Study

Optimizing Passenger Service Administration Through Facility and Resource Improvement

Key Points

Discussion

Implication

Cite This Study

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