September 20, 2025International Journal of Lean Six Sigma

The human face of lean: expanding the Shingo model through leadership behaviours

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Authors

PHPeter HinesWaterford Institute HZHelen ZakUtah State University JSJuliana SalvadorinhoUniversity of Lisbon

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Implication

Qualitative analysis reveals the importance of emotional intelligence and communication in Lean leadership, suggesting an enhancement of the Shingo Model.

Key Points

The study finds that incorporating human-centric aspects into Lean leadership enhances overall effectiveness and sustainability.
Key evidence includes the alignment of Lean leadership with styles such as transformational and servant leadership.
Utilizing a qualitative multi-method approach, the paper assesses verbal and non-verbal leadership behaviours through interviews and feedback.
This work highlights the integration of psychology and neuroscience into Lean leadership, suggesting implications for broader cultural impact.

Cite This Study

Hines et al. (2025) studied this question.

synapsesocial.com/papers/68d469c831b076d99fa66891 https://doi.org/10.1108/ijlss-06-2025-0151

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Implication

Qualitative analysis reveals the importance of emotional intelligence and communication in Lean leadership, suggesting an enhancement of the Shingo Model.

The human face of lean: expanding the Shingo model through leadership behaviours

Discussion

Member takes

Implication

Key Points

Cite This Study

The human face of lean: expanding the Shingo model through leadership behaviours

Discussion

Member takes

Implication

Key Points

Cite This Study

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Also Consider