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This study demonstrates that job satisfaction negatively influences turnover intention among Generation Z, suggesting quiet quitting mediates this relationship.
This research is titled "Job Satisfaction towards Turnover Intention Mediated by Quiet Quitting of Generation Z Employees in East Java Companies". The main focus of this research is to analyze the relationship between job satisfaction, quiet quitting, and turnover intention among Generation Z employees. Generation Z, known for having unique characteristics and a demand for work-life balance, tends to engage in quiet quitting, which is reducing involvement in work without formally resigning. Through interviews and data analysis, this study found that job satisfaction has a significant negative influence on turnover intention. Furthermore, quiet quitting acts as a mediator that strengthens the relationship between job satisfaction and turnover intention. This research provides insights for companies to understand the dynamics of Generation Z employees and emphasizes the importance of creating a supportive work environment to increase job satisfaction and reduce turnover rates. The results of this study are expected to be a reference for companies in formulating more effective human resource management strategies.
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Wilujeng et al. (2025) studied this question.
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