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September 20, 2025Military Medicine

Telebehavioral Health Care Utilization Among U.S. Military Personnel Before and During the COVID-19 Pandemic

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Authors

LGLisa H. GlassmanESEmily A. SchmiedHJHee‐Jin Jun

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Overview

Analysis of telebehavioral health usage among military members reveals significant trends during the COVID-19 pandemic.

Key Points

  • Telebehavioral health utilization rose sharply during the initial phase of the COVID-19 pandemic in military personnel.
  • Between October 2015 and March 2020, the weekly ratio of telebehavioral health visits remained stable, showing a clear shift post-pandemic declaration.
  • An interrupted time series design was utilized to assess changes in the use of telebehavioral health relative to in-person visits across multiple diagnostic categories.
  • Findings underscore the importance of optimizing resource allocation within the Military Health System for effective remote delivery of behavioral health services.

Cite This Study

Glassman et al. (2025) studied this question.

synapsesocial.com/papers/68d46fcd31b076d99fa69e4ehttps://doi.org/10.1093/milmed/usaf309
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Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1Acute Mental Health Service Utilization in the Military Health System: A Comparative Analysis of Pre-Pandemic and Pandemic Periods2026
  2. 2Utilization of Outpatient Mental Health Services During and After The COVID-19 Pandemic2024
  3. 3Levels of Telehealth Use, Perceived Usefulness, and Ease of Use in Behavioral Healthcare Organizations After the COVID-19 Pandemic2024 · 12 citations
  4. 4Mental Health Impact of COVID-19 on Military Healthcare Workers: Not All War Is Fought on the Battlefield2025 · 1 citations
  5. 5When the world turned upside down: A Veterans Affairs PTSD specialty clinic in the COVID-19 era.2026