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August 7, 2024The Journal of Behavioral Health Services & ResearchOpen Access

Levels of Telehealth Use, Perceived Usefulness, and Ease of Use in Behavioral Healthcare Organizations After the COVID-19 Pandemic

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Authors

KFKathryn FleddermannLCLydia ChwastiakAFAshley Fortier

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Overview

Survey reveals widespread telehealth adoption in behavioral healthcare organizations, highlighting opportunities to expand digital care to underserved groups.

Key Points

  • Telehealth delivery remains widespread across behavioral healthcare organizations, with most clinicians favoring video-based telehealth over phone consultations.
  • Nearly all 311 responding organizations provided at least one telehealth service, but text reminders and mobile apps were offered by 50% or fewer clinics.
  • Online survey across 43 states highlights opportunities to expand telehealth, though organizational barriers may restrict adoption of evidence-based treatments.

Cite This Study

Fleddermann et al. (2024) studied this question.

synapsesocial.com/papers/68e5d23bb6db6435875680dehttps://doi.org/10.1007/s11414-024-09902-6
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Also Consider

Synapse has enriched 4 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1Do mental health mobile apps work: evidence and recommendations for designing high-efficacy mental health mobile apps2018 · 389 citations
  2. 2The role of telehealth during COVID-19 outbreak: a systematic review based on current evidence2020 · 1,965 citations
  3. 3Use of Mobile Phone Text Message Reminders in Health Care Services: A Narrative Literature Review2014 · 337 citations
  4. 4A multi-stakeholder approach is needed to reduce the digital divide and encourage equitable access to telehealth2022 · 179 citations