Unleashing AI in Education: A Comparative Analysis of Malaysian University Student Engagement and Learning Support between Google Gemini and ChatGPT

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Qualitative case study highlights varied learning support and usability of ChatGPT and Google Gemini in students.

Engagement levels differ, with ChatGPT enhancing conversational support for students while Google Gemini provides diverse resources.
Ten Malaysian undergraduates participated, resulting in insights into their experiences and emotional responses to the learning tools.
Thematic analysis identified key themes about usability, learning experiences, and emotional impacts associated with both AI tools.
The study emphasizes the need for training and technical support, highlighting challenges in effectively integrating AI in education.

Chieh et al. (2025) studied this question.

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