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Conceptual exploration of social identity theory's role in enhancing diversity and inclusion strategies, indicating potential improvements in workplace dynamics.
Purpose: Corporate Diversity, Equity, and Inclusion initiatives have historically aimed to address systemic inequities in the workplace. However, in recent years, these efforts have faced increasing political, legal, and financial challenges, leading many organizations to scale back or reassess their diversity strategies. Critics argue that certain diversity programs, such as mandatory diversity training and affirmative action policies, may unintentionally reinforce stereotypes, generate resistance, and create workplace divisions. Methodology: This conceptual paper explores how Social Identity Theory can enhance inclusion efforts. By understanding how individuals form social identities and perceive ingroups and outgroups, organizations can implement more effective diversity strategies that foster collaboration rather than division. Findings: The paper highlights the importance of promoting a superordinate identity that unites employees under shared organizational goals, reducing intergroup tensions. Unique Contribution to Theory, Practice and Policy: Organizations can strengthen DEI training by fostering a superordinate identity, leveraging ingroup favoritism for collective success, addressing the double-edged nature of trust, cultivating solidarity through shared experiences, and tailoring communication with scenario-based learning to enhance engagement and inclusion.
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Ambika et al. (2025) studied this question.
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