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Descriptive qualitative analysis reveals challenges in tax collection mechanisms and community acceptance in Toraja.
The research objectives include analyzing the levy collection and payment mechanisms, identifying socio-cultural-regulatory challenges, and assessing community acceptance and the role of Bapenda in supervision. The method used is a descriptive qualitative approach with a case study design, involving 9 key informants (Head of Bapenda, collection staff, Head of Lembang, Parenge' traditional leaders, and the community) selected through purposive sampling. Data were collected through in-depth interviews, field observations, and document studies, then analyzed interactively using the Miles-Huberman model. The research results reveal (1) a systematic ticket-based collection mechanism and Bapenda supervision; (2) crucial challenges, including community non-compliance, Perlem tariffs not synchronized with the Regional Regulation, and reliance on manual systems; (3) high community acceptance even though the burden is considered subjective; and (4) a dualistic (direct/indirect) oversight model. Theoretical implications confirm governance theory and reveal the dissonance between local and bureaucratic values, while practical implications recommend tariff harmonization, gradual digitalization, and a multi-stakeholder model such as Bapenda-Lembang-traditional leaders for the integration of fiscal policy and Toraja local wisdom.
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Titing et al. (2025) studied this question.
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