An analysis of the relation between perceived shop stewards’ effectiveness and trade union members’ attitudes in Malta

This study explores the perceived effectiveness of shop stewards and the extent to which these perceptions influence trade union members’ attitudes and involvement. Employing a cross-sectional approach, the study analyses responses from an online survey completed by 170 trade union members in Malta. It reveals significant demographic influences on members’ perceptions of shop stewards’ effectiveness. Key findings include a lower perceived effectiveness among females, younger, more qualified, and higher-status members, and those employed in smaller companies. Crucially, positive perceptions of shop stewards are strongly correlated with increased confidence in and overall satisfaction with the union, and greater satisfaction with the union's representation of the members’ personal interests. These perceptions are significantly related to members’ willingness to engage in union activities, such as attending meetings, participating in industrial action, renewing membership, and encouraging others to join the union. This study highlights the vital role of shop stewards in shaping union dynamics and offers insights for strategies aimed at enhancing union effectiveness and member engagement.