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October 1, 2025Public Administration IssuesOpen Access

Digital Transformation in Public Records Management

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Authors

RCRicardo Rafael Díaz CalderónCVCarmen Graciela Arbulú Pérez VárgasСТСерна Хипатия Арлет Торрес

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Overview

Systematic review reveals advancements in administrative efficiency and digital exclusion challenges in public records.

Key Points

  • Increased research activity since 2022 points to significant advancements in digital transformation efforts.
  • Technologies such as artificial intelligence and e-government have improved transparency and administrative efficiency.
  • Challenges like organisational resistance and digital exclusion in rural areas hinder effective digitalisation.
  • The framework developed can help guide policies for equitable access to public services and efficient administration.

Cite This Study

Calderón et al. (2025) studied this question.

synapsesocial.com/papers/68dd91d5fe798ba2fc4990c9https://doi.org/10.17323/1999-5431-2025-0-6-79-96
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Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1Digital Transformation in Public Services: A Strategic Review Through Bibliometric and Systematic Literature Analysis2025
  2. 2Digital Transformation in the Public Sector: Bibliometric and Systematic Review Analysis2024 · 2 citations
  3. 3Harnessing Digital Transformation for Improved Public Service Delivery: Lessons from Global Administrative Practices2024 · 8 citations
  4. 4Organizational and Managerial Determinants in the Implementation of Digital Transformation of Government Public Services: A Systematic Literature Review2025 · 1 citations
  5. 5Challenges of Digital Services in Public Administration in the Era of Digital Transformation: A Systematic Literature Review2026 · 5 citations