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The purpose of this paper is to conduct an in-depth review of robot user experience (UX) design to optimize the interaction between humans and robots. As a research method, the existing literature on robot UX design was reviewed, related theories and concepts were summarized, and various types of human-robot interaction were analyzed. By analyzing various robot UX design cases in various fields such as service, healthcare, and education, and suggesting the direction of future robot UX design with User Experience Design, the importance and possibility of robot UX design in the future society are presented. This study provides useful guidelines for scholars and developers interested in robot UX design and will provide important implications for future research and actual design process.
Kim et al. (Mon,) studied this question.