Strategic planning to improve the quality of services in health, national police of Peru

The objective of this research is to formulate and implement a strategic planning to improve the quality of services in the National Police Health of Peru - Trujillo 2022 - 2025. The type of research carried out is descriptive using a non-experimental design, its purpose is applied and its measurement nature is quantitative. The population and sample were considered to be 82 officers and sub-officers of the aforementioned institution, to whom a survey was administered as a data collection technique and the questionnaire as an instrument. Applying questions using a nominal (dichotomous) scale, it was determined that this entity does not have strategic planning because 83% of officers and 66% of sub-officers surveyed affirm this. Regarding the level of quality of services, 37.5% of officers and 60.4% of sub-officers consider that the services provided are not of quality, while 50% and 22.9% respond that they are of regular quality. Concluding that this health establishment lacks a strategic planning and the quality of its services does not fully satisfy users. Due to the small number of general doctors and specialists that this police hospital has.