The early stages of service design projects are defined by empathy, awareness and a deep analysis of the context in which designers engage. Therefore, understanding our cognitive capacities (‘neuro-related tools’) enhances the ability to detect environmental cues, enriching the service design process, especially within innovative and creative explorations, to envision desirable futures.
No takes yet. Share an insight, caveat, or question.
Wuth et al. (2024) studied this question.
Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context: