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This study began with a social phenomenon in which digital technology has developed and its dependence on digital technology has increased, resulting in an Digital divide. Accordingly, by introducing the concept of digilog as a way to solve the problem of difficulties in using transportation services for the digitally disadvantaged, we intend to combine the intuitive use of analog with the digitized taxi call service. It was intended to design facilities to suit various places and situations such as existing taxi platforms, new taxi platforms, narrow spaces, and complex transfer spaces, and to satisfy the requirements by theoretical considerations and collecting user opinions. It is expected that the development of public facilities such as digital taxi pagers will play a role as a cornerstone to improve access to transportation services for the digitally disadvantaged and promote social integration.
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Kim et al. (2024) studied this question.
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