Implementation of the E-Buddy Application in Managing Official Letters in Village Government (Case Study in Kalisogo Pond Village Government, Jabon District, Sidoarjo Regency)

The results showed that the communication indicators went well, in terms of the clarity dimension, it was explained to village officials regarding the use of the Ebuddy application. but the transmission dimension only focuses on one direction, namely the Village Head to the Ebuddy Operator. It should be to all ebuddy users, namely Village Officials. In the resource indicator, it is quite adequate from the provision of facilities and infrastructure that are able to support the implementation of ebuddy optimally, the obstacles that occur arise from the application where the admin has difficulty setting margins when carrying out correspondence activities. The next indicator is Disposition has been running well according to incoming letters, the bureaucratic structure indicator is also quite good related to adequate standard operating procedures in the application of ebuddy applications.