Microspheres of self-governance: Platform communities in times of need in Bogotá, Colombia

This paper delves into the emergence of alternative governance models in Bogotá, Colombia, enabled by platform technology amid state inefficiencies magnified by poorly managed COVID-19 lockdowns. The argument on how these microspheres of alternative self-governance emerged draws on a digital ethnography study of ride-hailing platform drivers in Bogotá who operate within the city's informal economy due to the local lack of regulations. Predominantly representing marginalised populations and servicing lower-income neighbourhoods, these drivers enhance their informal organisation and growth through social media platforms by performing unregulated services such as food delivery during lockdowns. The paper unveils how these platform-mediated self-governance mechanisms challenge the city's institutional frameworks. Centring on the 'Drivers Club Bogotá' case, the paper advocates for policy reforms encouraging a 'partner state' model that promotes social innovation and citizen involvement in governance. Urban policymakers should harness insights from these informal governance models to better manage post-pandemic realities in Bogotá and other contexts. Ultimately, this paper highlights the transformative potential of platform technologies and emphasises the need for a deeper understanding of platform technologies in fostering social innovation, empowering citizens, and bettering urban governance, thereby promoting inclusive, resilient, and more equitable urban ecosystems.