Having systematic mechanisms for Quality of Life Management may not guarantee better conditions in the workplace, but it provides guidance and enables anticipation and control of what may negatively impact people's health and the organization's results. The absence of these mechanisms leads to reactive management without traceability of the origins of problems, in addition to not enabling organizational evolution. This article seeks to explore the reasons why a Municipal Department of Education does not have mechanisms for Quality Management in the Workplace. A qualitative study was conducted, with document analysis, and it was noted that the laws and standards that regulate the hiring of managers emphasize training in pedagogy, to the detriment of greater specialization in administration. And managers, on a daily basis, need to make management decisions. The study indicates, for further research, that the lack of training of management personnel impacts the environment and the quality of these decisions, generating several consequences for the effectiveness of schools.
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Lopes et al. (2024) studied this question.
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