Aim Reducing inequalities in bowel cancer screening access by providing translated patient information to 90% of non-responders in a GP practice, in one month. The provision of information regarding the screening process to non-responding patients is a standard expected by cancer research UK, which is why it is vital to ensure that this information is equitable, and patient centred. Method Barriers to uptake include a lack of information for groups whose first language is not English. The GP practice is in a deprived area in Harrow, where the four most used languages (Gujarati, Tamil, Romanian and Arabic) are spoken among ethnic minority groups. This first PDSA cycle included the plan to complete a literature review and retrospective data collection from EMIS web, of the percentage of patients aged 60-74 who did not respond to a screening invite in the last 12 months. It was found that in a patient population of 3050, the percentage increased from 10% in 11/22 to 18% in 11/23. The Do part was the addition of translated posters explaining the programme in four languages and distributed via text message. Results Act the target was achieved since the proportion of patients receiving translated information increased from 0% to 100%. The software limitation did not allow identification of patients’ preferred language, and it was assumed that contact information had not changed. Conclusions Cancer screening education of ethnic minority groups can lead to improved access. A future PDSA cycle is required to assess the intervention’s impact on percentage uptake.
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