Performance Management of Academic Librarians in Improving College Library Services

Despite the implementation of technology to provide services, college library services in Indonesia remain severely constrained. It cannot be separated from the unchanging role of librarians. Based on that context, this research focused on the performance management of academic librarians in improving college library services. The research broadens its scope to examine the performance of librarians in higher education in different countries by comparing librarian practices, methodologies, and challenges in various global contexts. This research was a qualitative study in the form of library research. Data was collected by finding sources and reconstructing them from various sources such as books, journals, and previous studies. The results of this study indicated a lack of librarian performance evaluation and a lack of librarians’ role as information leaders. Furthermore, the use of technology to assist services is still quite restricted, as is communication with users, and the role in supporting academic goals.