Enhancing Organizational Resilience to Climate Change through Smart Business: An Empirical Study of the Jordanian Pharmaceutical Manufacturing Sector

This study investigates the role of smart business in increasing the resilience of internal operations to climate change in the Jordanian pharmaceutical manufacturing sector.Drawing on the Business Continuity Management (BCM) theory, the study examines the impact of five dimensions of smart business (climate risk assessment, sustainable resource management, supply chain resilience, climate adaptation plans, and data-driven decisionmaking) on organizational resilience.A quantitative approach was employed, using a questionnaire survey of 317 production managers, operations managers, and manufacturing managers in Jordanian pharmaceutical manufacturing organizations.The results, analyzed using multiple regression and linear regression, reveal that smart business has a significant positive influence on internal operations resilience to climate change, explaining 72.8% of the variance in the dependent variable.Data-driven decision-making emerged as the most influential dimension, followed by climate adaptation plans and climate risk assessment.The findings highlight the importance of adopting smart business models and techniques to enhance organizational resilience to climate change, particularly in the pharmaceutical manufacturing sector.The study contributes to the limited research on smart business and resilience in this context and offers practical insights for managers seeking to improve their organizations' ability to withstand climate-related disruptions.Limitations and directions for future research are discussed.