The main purpose of my study is to get an overview of the Internet banking sector in the Indian economy and to study as to how it has helped to change the banking habits of various individuals and to explore prospects.The purpose of this research is to search and examine the factors which influence customer satisfaction towards Internet banking.To know how good virtual services the bank provides when compared to brick-and-mortar services.To show how it became a powerful tool for promoting business.To acknowledge the Impact of e-banking on relationship between bankers and customers and on overall performance of banks.The major idea is to provide a series of services to the customer through the internet, and make the customer feel comfortable of feel flexible in calling out simple tasks faster instead of making customer to visit the bank every time.And this type of service is available only for the saving Account holders and not for the current account holders.
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Pravalika et al. (2024) studied this question.
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