Study explores factors influencing internet banking use in the Indore region, suggesting improvements for increased adoption.
The internet and other technology have changed the way banks do things. Now people can use machines like ATMs and internet banking to do their banking. For the past thirty years, banks have been using new technology to help their customers. They started to use something called e-banking to do some things that they used to do in their branches. Things like using an ATM or sending money electronically were new and exciting for banks that used them. Someone wrote a paper that looks at what people are saying about internet banking. They wanted to know what makes people use internet banking and what new things are being introduced. This study is about what people know about internet banking. What makes them want to use it? It is an important question, and this paper tries to answer it. The study looks at how people are using internet banking and how we can get more people to use it.
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Agrawal et al. (2026) studied this question.
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