Companies need to focus on eliminating sexual harassment of their employees by clients. Sexual harassment by clients can push valuable employees out of the company and result in liability for the employer. There are proactive steps that companies should take to ensure clients can be held accountable for sexual harassment with the ultimate goal of eliminating the harassment. This article provides recommendations for such proactive steps, including internal benchmarking, targeted policy-making, effective internal training, and the utilization of contract provisions to increase accountability.
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Stephanie Prevost (2024) studied this question.
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