Training and motivation on employee performance: Mediated by job satisfaction

This study aims to analyze the role of job satisfaction in mediating training and work motivation on the performance of Credit Guarantee Officer (CGO) employees at PT Jamkrida Bali Mandara (Perseroda). Survey method is used to collect data from 30 respondents who are CGO employees at PT Jamkrida Bali Mandara (Perseroda). Inferential analysis technique with Partial Least Square (PLS) was used to analyze the data. The results showed that training has a positive effect on job satisfaction of CGO employees and the relationship is significant, work motivation has a positive effect on job satisfaction of CGO employees and the relationship is significant, training has a positive effect on CGO employee performance and the relationship is significant, work motivation has a positive effect on CGO employee performance but the relationship is not significant, job satisfaction has a positive effect on CGO employee performance and the relationship is significant, job satisfaction can mediate between training and CGO employee performance, job satisfaction can mediate between work motivation and CGO employee performance at PT Jamkrida Bali Mandara (Perseroda). These results are able to confirm the performance theory that the importance of paying attention to training to employees and providing work motivation to employees to increase the effectiveness of company performance. The practical implication are discussed.